FAQ for our LCD Screen
FREQUENTLY ASKED QUESTIONS
Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.
Wholesale LCD Packing:
We accept your packing, can, logo and image etc, all by customers' request.
During the packaging process, preventive measures will be taken by us to assure that the goods are in a good condition during storage and delivery .
If product is broken during transportation due to improper packing, the responsibility will be bear by the seller.
Shipment for LCD Display:
We will ship the goods within 3-7 days after your payment. And we will send you the tracking number the next day after the goods are shipped.
For spare-parts, we use express delivery like DHL, UPS, FedEx, TNT and EMS, as we enjoy very good discount in these companies. But if buyers provide us their accounts to pay the transportation fee, we are also welcomed.
For goods with large package, we will transport by air and sea, and we will confirm freight with buyers’ prior delivery.or If buyer have cargo agent in China we can delivery goods to your warehouse by free(GZ or SZ by free)
After-sale service:
We provide 12 months warranty for our lcds. There is no warranty if:
1). Man-made damage;
2). The products have been used already;
3). Our label is broken.
1).We have a huge team which is in charge of after-sales service, also a service hotline dealing with buyers’ complains.